Frequently Asked Questions

• Who is InfopreneurPlaybook.com?
  
  See the About Us Page.
  
  
• What exactly am I getting?
  
  You will be getting three Infopreneur Playbooks, plus NINE other bonuses as supplements to help you learn how to create information products and software, build a list of buyers, and get free traffic to your site quicker and easier, even if you're a beginner! Click here to learn more.
  
  
• Who do I contact if something goes wrong with the transaction or if there are technical difficulties?
  
  Just contact us and explain what your challenge is. We will do our best to remedy the situation if we can.
  
  
• I'm new, how do I order?
  
  We use PayPal. Which means you can order through your PayPal account that you've signed up for, or you can use PayPal to order by credit card. Look for "Shromark" on your statement.
  
  
• What payment methods do you accept?
  
  Not only can you use a PayPal account you signed up for, but PayPal accepts all major credit cards from Visa, Mastercard, American Express and Discover.
  
  
• How will I know how much my order will cost?
  
  The price is on the order page.
  
  
• How long does delivery take?
  
  Delivery is instant once your order has successfully gone through.
  
  
• How will I receive this order?
  
  You will be given a special page where you can download what you just ordered.
  
  
• Can I cancel my order after it has been placed?
  
  Yes. Just forward the email you received from PayPal to us that includes the receipt and let us know you want to cancel your order.

• Do you have a refund policy?
  
  Yes. We offer a 100% Money Back Guarantee anytime within the first 60 days of your order. Just reply back to us and include the receipt you received from PayPal and let us know you want to take us up on our money back guarantee.
  
  
• How long will it be before I get refunded?
  
  For purchases made with your credit or debit card, the refund can take up to 30 days to show up on your account. If you bought the item using your bank account or PayPal balance, the balance will be credited to your PayPal account.
  
  
• What if I have a question that's not included here?
  
  Contact us and we'll get back with you ASAP.